Refund policy

Exchange Policy – More Cottons Lebanon

At More Cottons Lebanon, your satisfaction matters to us.

We accept exchanges within 3 days of receiving your order. To be eligible for an exchange:

• The item must be unused and in its original packaging

• A clear photo of the item must be provided for verification

• Delivery fees for the exchange must be paid by the customer

Please contact us within the specified timeframe to initiate the exchange process. Exchange requests made after 3 days of receiving the order will not be accepted.

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Refund & Return Policy – More Cottons Lebanon

At More Cottons Lebanon, we take pride in offering high-quality products. Please note that we do not offer refunds under any circumstances.

Returns

Returns are only accepted if the item received is defective or damaged.

To request a return, please contact us within 48 hours of receiving your order:

info@morecottonslb.com
+961 71 75 65 05
morecottonslb.com

Please include:

• Your order number

• A clear description of the issue

• Photos clearly showing the defect or damage

Once your request is reviewed and approved, returns will be processed as either:

• An exchange for another product, or

• Store credit to be used on a future purchase

Important Notes

• Returned items must be unused, in their original condition and packaging

• Returns are not accepted for reasons other than product defects or shipping damage

• Shipping charges are non-refundable

• No refunds or returns are accepted for any reason after 2 weeks from the delivery date